X-bit labs

Started by: 31415 | Date 09/05/07

Comments: 12 | Last Comment:  04/15/08

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1. Not so interesting. In this category a harddrive is a harddrive is a harddrive... Except for the price...

2. Good review, and a good product apparently.

However, you have the labels on the Winbench 99 read curves mistakenly exchanged between the 120GB and 250GB models.

Thank you. Corrected.

3. Yep, a HDD is a HDD no matter what...

4. I am not seeing this product on the market, but there is a WD 500gb 2.5" Passport model WDXMS2500TN. Is this the same drive? with the SATA drive inside?

5. i meant 250gb not 500gb as stated in the above message.

6. What is the Order Number of the tested 250GB drive?

7. what is the indian price

8. good

9. I have purchased a WD 250gb hard disk, but after a use of one month got problem of speed, as i am using it as usb drive, after using it on some computer it speed reduces more than 1/4 th i have tried many things like antivirus and lastly i formatted it but problem still persist, one thing more now after getting problem whenever i plugged it in USB port, msg appears, " drive will work better if plugged into high speed usb port", ..... but i already have high spped usb port on my pc, and no other mobile drive giving a problem like that.... so i am in not satisfied.

10. WARRANTY USELESS IF YOU TRAVEL

The following is from my correspondence with Western Digtal's warranty desk:

Further probs w. the Passport occurred, as now no machine that I tried [laptop or desk model] will recognize it. I was in Bangkok when all this happened and made my way to your warranty service provider in Pantip Plaza. Pantip is a shopping complex with hundreds of shops large and small for all things tech and probably the best known place of this kind in SE Asia. I had considerable difficulty in finding your service provider "Alliance & Land" because they do business under "Hardware House" and
generally try to hide their connection with you. After finding it I was given a runaround, of the sort that might be given to a Norwegian tourist trying to find his lost parakeet in the chicken market in Khartoum, to 5 different locations. The last location scanned the barcode on my WD Passport drive and told me that they could provide no service or assistance since I bought my Passport in the US and WD warranties were not international.

So much for your for your efforts to sell product to those who do business internationally. I did appreciate the Dilbertian hooey that you took the time to post on yr website about flying a jetliner some millimeters from the ground. Being a lawyer, I particularly appreciated the beautifully phrased elaborate disclaimer at the bottom of the page. Well done! You might, when next you are in a meeting and yr attention wanders, enjoy the guilty pleasure of mocking your competitors at Kingston.

I had the same problem [not recognized by any machine] with a Kingston USB thumb drive when I was in Bangkok last year. I brought to their warranty station in Pantip. They did not scan it. They did not ask me where I bought it. They did not care that I might have gotten it as part payment of my bill to a client charged with burglary. They had me wait about 10 minutes and replaced it, with apologies, with a new one that I still use today. Of course, they lack your consummate dedication to customer
service and market savvy. Yours truly,

11. Western Digital hard disk with 250GB prchege in one week hord disk is not ditected what is problem

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