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Discussion on Article:
Western Digital Passport Mobile Hard Disk Drive with 250GB Storage Capacity

Started by: 31415 | Date 09/05/07 03:43:47 PM
Comments: 12 | Last Comment:  04/15/08 09:22:46 PM

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1. 
Not so interesting. In this category a harddrive is a harddrive is a harddrive... Except for the price...
[Posted by: 31415  | Date: 09/05/07 03:43:47 PM]

2. 
Good review, and a good product apparently.

However, you have the labels on the Winbench 99 read curves mistakenly exchanged between the 120GB and 250GB models.
[Posted by: MTX  | Date: 09/07/07 03:57:23 AM]
+ expand thread (1 answer)

3. 
Yep, a HDD is a HDD no matter what...
[Posted by: nuff  | Date: 09/16/07 03:59:17 PM]

4. 
I am not seeing this product on the market, but there is a WD 500gb 2.5" Passport model WDXMS2500TN. Is this the same drive? with the SATA drive inside?
[Posted by: sirbrent  | Date: 09/26/07 12:43:44 AM]

5. 
i meant 250gb not 500gb as stated in the above message.
[Posted by: sirbrent  | Date: 09/26/07 01:03:37 AM]

6. 
What is the Order Number of the tested 250GB drive?
[Posted by: Ernie  | Date: 10/10/07 10:11:25 AM]

7. 
what is the indian price
[Posted by: sami  | Date: 11/14/07 10:00:58 AM]

8. 
good
[Posted by: amit doshi  | Date: 11/26/07 04:22:40 AM]

9. 
I have purchased a WD 250gb hard disk, but after a use of one month got problem of speed, as i am using it as usb drive, after using it on some computer it speed reduces more than 1/4 th i have tried many things like antivirus and lastly i formatted it but problem still persist, one thing more now after getting problem whenever i plugged it in USB port, msg appears, " drive will work better if plugged into high speed usb port", ..... but i already have high spped usb port on my pc, and no other mobile drive giving a problem like that.... so i am in not satisfied.
[Posted by: Fayyaz  | Date: 03/21/08 10:12:03 AM]

10. 
WARRANTY USELESS IF YOU TRAVEL

The following is from my correspondence with Western Digtal's warranty desk:

Further probs w. the Passport occurred, as now no machine that I tried [laptop or desk model] will recognize it. I was in Bangkok when all this happened and made my way to your warranty service provider in Pantip Plaza. Pantip is a shopping complex with hundreds of shops large and small for all things tech and probably the best known place of this kind in SE Asia. I had considerable difficulty in finding your service provider "Alliance & Land" because they do business under "Hardware House" and
generally try to hide their connection with you. After finding it I was given a runaround, of the sort that might be given to a Norwegian tourist trying to find his lost parakeet in the chicken market in Khartoum, to 5 different locations. The last location scanned the barcode on my WD Passport drive and told me that they could provide no service or assistance since I bought my Passport in the US and WD warranties were not international.

So much for your for your efforts to sell product to those who do business internationally. I did appreciate the Dilbertian hooey that you took the time to post on yr website about flying a jetliner some millimeters from the ground. Being a lawyer, I particularly appreciated the beautifully phrased elaborate disclaimer at the bottom of the page. Well done! You might, when next you are in a meeting and yr attention wanders, enjoy the guilty pleasure of mocking your competitors at Kingston.

I had the same problem [not recognized by any machine] with a Kingston USB thumb drive when I was in Bangkok last year. I brought to their warranty station in Pantip. They did not scan it. They did not ask me where I bought it. They did not care that I might have gotten it as part payment of my bill to a client charged with burglary. They had me wait about 10 minutes and replaced it, with apologies, with a new one that I still use today. Of course, they lack your consummate dedication to customer
service and market savvy. Yours truly,
[Posted by: barangshkoot  | Date: 03/23/08 10:28:31 AM]

11. 
Western Digital hard disk with 250GB prchege in one week hord disk is not ditected what is problem
[Posted by: naveen  | Date: 04/15/08 09:22:46 PM]

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