Just about three months after BFG Technologies announced its plans to exit from the graphics cards business, the company started to quietly deny warranty repairs and replacements. Apparently, the company is liquidating its business in general, which means that customers should avoid buying BFG's latest GeForce GTX 470 and 480 graphics boards.
"BFG Technologies is in the process of winding down and liquidating its business. Unfortunately, our major supplier would not support our business. As a result, we are returning your graphics card without being able to repair it. We apologize for the inconvenience," the letter that BFG sends to customers requesting repair/replacement reads.
It is noteworthy that BFG intentionally offered lifetime limited warranty or ten years limited warranty on its graphics boards and stressed that it has free 24/7 technical support. It appears that the company does not plan to respect the warranty already three months after the decision to quit graphics cards business.
Although BFG was a well-known brand particularly in the U.S. as a premium, it did not have its own manufacturing capacities and acquired graphics cards from actual manufacturers. The high-end graphics boards are usually produced by contract manufacturers under supervision of Nvidia Corp. itself and are of premium quality. However, mainstream and entry-level graphics solutions are made by different producers and may not be truly excellent.
Tags: BFG, Nvidia, Geforce, Fermi, Business, Failures
Comments currently: 1
Discussion started: 08/17/10 07:01:29 PM
Latest comment: 08/17/10 07:01:29 PM
You mean they still have high-end product out there for sale?
They better have one damned good price since there will be no support or warranty repairs.
Always be cautious when a product has a "lifetime" guarantee as any noob would think as long as I own that card it's supported.
Just like XFX's double lifetime guarantee. First what the heck does double lifetime mean, the last time I checked I only get one lifetime. now if they nean the warranty is transferable just say that.
Second, any lifetime guarantee is not your lifetime but theirs and unless they are bonded (SHAH), you get spare parts (the ones you can scavenge off the booard) and a bad experience.
It just blows me away that ANYBODY would sell BFG fermi cards unles they were brand new, sealed box, 470 or 480 and were $100.
That's what they get for putting all their eggs in the Nvidia basket.
08/17/10 07:01:29 PM]
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