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A hardware and software service company from Vermont filed a legal class-action suit against Microstar International accusing one of the leading mainboard makers in the world of intentionally using low-quality components on its mainboards.

A report from Reuters claims that the suit, filed in Los Angeles Superior Court last Thursday by Electronic Connection Services Corporation  claims that MSI has knowingly used capacitors, devices used to regulate the power supply to microchips, that can leak or even explode and cause mainboards to short-circuit. The suit, which seeks to cover any person or company in the United States who has made a wholesale or retail purchase of an MSI mainboard since 1999, seeks unspecified damages and restitution and other relief.

Leaking, exploding and deforming capacitors on conventional mainboards is an issue that has been around for years. However, in the last 12 to 36 months the problem has become pretty big as modern chips consume a lot of energy and the risk of capacitors’ failure became extremely serious.

A number of companies, namely ABIT and ASUS, recently engaged plethora of measures to avoid problems with capacitors by utilizing only quality components and perform exhaustive testing before mainboard go into mass-production. The former has been supplying mainboards with revamped power-circuitry for more than a year already calling this technology BulletProof, while the latter opted to use expensive capacitors on its next-generation mainboards for Intel and AMD processors to be available in retail later this month after discovering certain issues with existing product lineup.

Electronic Connection Services believes that MSI has known for years that its capacitors were made with an improperly-formulated electrolyte solution and that they are prone to leak or even explode, the report says. In case the court finds that the accusations have ground, MSI may have to pay certain compensations to those, who suffered materially from faulty mainboards.

MSI did not comment on the report.

Discussion

Comments currently: 4
Discussion started: 06/02/04 07:53:32 PM
Latest comment: 06/15/04 04:30:08 PM

[1-4]

1. 
My OEM MSI Nforce420D capacitors failed in Oct. Took out my memory too.
[Posted by: guest  | Date: 06/02/04 07:53:32 PM]

2. 
You ppl need to take some basic class on electronics. I'm getting pretty mad when I see statements like: capacitors are 'devices used to regulate the power supply to microchips'. I wouldn't call them 'devices'. They are simple, passive components (just as advanced as plain light bulbs - to build one you need just two pieces of metal and some vacuum or air or piece of paper or...). They regulate nothing, they only have to keep electrical charge (like battery, but with less capacity), and that's it. As every basic component, they are used in various circuits, including voltage regulation. Problems with them are result of some manufacutrers (not mobo manufacturers) trying to cut the costs and overrating them or using unproven build techniques/technologies.
[Posted by: PrzemKo  | Date: 06/03/04 02:40:48 AM]

3. 
I've had eight MSI motherboards die on me in April. (Out of about 150 total.) They were Pentium II and Pentium III based motherboards. And naturally they died a month or two past the 3 year warranty period. They had to be replaced with new computers since I couldn't find replacement motherboards quick enough.

They exhibited much weirdness before they died. With random freezing in Windows 98SE and rebooting. Some wouldn't detect a perfectly good hard drive. When we finally opened the case, the problem was obvious with most of the capacitors around the CPU leaking goo out of their cans...

I think the model numbers were MS-6153 and MS-6137
[Posted by: 9Nails  | Date: 06/04/04 05:15:54 PM]

4. 
We had at least a dozen Socket A mainboards from MSI with leaked capacitors, mostly the KT133A series, but one week ago I also received a dying 6195 (Slot A), so I guess the whole thing startet quite early. This is clearly an issue with MSI, although several other manufacturers received the same faulty capacitors from the same supplier - unfortunately I don't know who it was, apart from MSI.
[Posted by: Guest  | Date: 06/15/04 04:30:08 PM]

[1-4]

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