Apple Warns End-Users of Faulty Nvidia Graphics Processing Units

Apple Claims Nvidia Misinformed Company of Lack of Problems with GPUs

by Anton Shilov
10/10/2008 | 11:40 AM

Apple on Thursday admitted that its laptops featuring Nvidia graphics processing units (GPUs) may get out of order due to already known issues with GeForce chips for mobile computers. The company advices owners of affected MacBook systems to contact Apple to get free repairs or reimbursements for repairs. The firm stressed that Nvidia misinformed it regarding possibilities of problems.

 

“In July 2008, Nvidia publicly acknowledged a higher than normal failure rate for some of their graphics processors due to a packaging defect. At that same time, Nvidia assured Apple that Mac computers with these graphics processors were not affected. However, after an Apple-led investigation, Apple has determined that some MacBook Pro computers with the Nvidia GeForce 8600M GT graphics processor may be affected,” Apple said in a statement.

Apple indicated that if a MacBook Pro notebook fails within two years of the original date of purchase, a repair will be done free of charge, even if the affected MacBook Pro is out of warranty. The potentially faulty computers were manufactured between approximately May 2007 and September 2008

Earlier this year Nvidia admitted that its GeForce graphics processing units (GPUs) and nForce chipsets (which the company calls MCPs, media and communication processors) designed for mobile computers could fail due to issues with high-lead packaging. The company took $196 million charge to help its partners to tackle the problem, however, it said that the issue only affected certain notebook configurations. Earlier only Dell and HP acknowledged issues with their mobile systems and GeForce M-series chips.

Nvidia did not comment on the news-report.