Foxconn Denies Strikes at iPhone 5 Manufacturing Facilities

Foxconn Workers Protest Strict Quality Control Requirements

by Anton Shilov
10/08/2012 | 08:57 PM

Foxconn Electronics denies reports about disruptions in production of Apple's iPhone 5 in one its manufacturing facilities because of strikes caused by a conflict between production-line workers and quality controllers. The world's largest contract maker of electronics admitted select issues, but claims that production of the iPhone 5 is on-track.


More than 2000 workers in Taiyuan, China, factory in late September protested stricter quality control requirements for the iPhone 5 that were imposed after it transpired that there were issues with the coating chosen for the casing. Last week More than 200 quality control employees at the plant in Zhengzhou, refused to work on Friday in protest over their high-pressure work conditions; according to the Financial Times, production-line employees literally threatened quality controllers.

"The incident was triggered by an emotional standoff between quality control personnel and production-line workers. After we addressed the issues, people on the [Friday] day shift resumed work, and there was basically no impact on the production lines. These were isolated incidents and were immediately addressed and measures taken, including providing additional staff for the lines in question, to address the issues raised by both production workers," a statement by Foxconn reads.

After consumers discovered that the black version of Apple iPhone 5 can come with damages or scratches on the case, Foxconn and Apple imposed new quality-related requirements so that to ensure that the end-user gets smartphones without scrapes. Unfortunately, since there is a global issue with the black coating, consumers will easily damage their iPhones themselves.

“There was some problem with the coating chosen for the casing, so they tightened the rules for quality control. But the pressure in these jobs is already too high. You add one more thing, and there’s bound to be trouble,” said Cai Yun, an engineer who has been with Foxconn for six years.