Bookmark and Share


Nintendo Wii is not only the most successful new-generation video game console, but also the most reliable one, according to SquareTrade, an aftermarket warranty provider. Meanwhile, Microsoft Xbox 360 is the least reliable device. While Sony PlayStation 3 is not as reliable as Wii, it fails considerably less frequently than its arch-rival, the study claims.

According to SquareTrade, during the first two years of ownership, 2.7% of Wii owners reported a system failure to the service provider, compared with 10% of PlayStation 3 owners and 23.7% of Xbox 360 owners. In fact, even excluding the infamous “Red Ring of Death” failures, which are covered by Microsoft’s 3-year warranty, 11.7% of Xbox 360 owners reported a failure.

The most common types of problems seen with the PS3 and Xbox 360 were disc read errors and output issues. The Wii had more power and remote control issues than the other 2 systems.

SquareTrade noted that while the Red Ring of Death (RROD) problem continued to be a major problem for Xbox 360s purchased before late 2008 (based on Xenon, Zephyr, Falcon and Opus designs), it showed signs of finally abating with the introduction of the latest Jasper design in late 2008.

According to a report by Nielsen market tracking agency, the Xbox 360 is the most used video game system. The report says that end-users utilize Xbox 360 for 1191 minutes per month by an average consumer, the PlayStation 3 is not too far behind: it is used for 1053 minutes per month by an average gamer. Meanwhile, Nintendo Wii is used only for 516 minutes per month by an average casual customer.

As a result of completely different usage models, it should be noted that PlayStation 3 and Xbox 360 wear out considerably more and faster compared to Wii. Still, the PS3 is still considerably more reliable in many terms compared to its main rival.

This analysis examines customer reported failure data on “over” 16 000 game consoles purchased by SquareTrade customers over the past two years. The service company only included malfunctions from normal usage, and excluded any claims for damage caused by accidents. It should be stressed that SquareTrade did not reveal the split between PlayStation 3, Xbox 360 and Wii among the reported 16 thousands. Potentially, this could seriously affect the results.

Tags: Microsoft, Nintendo, Sony, Xbox, Wii, Playstation, Failures, squaretrade, Jasper


Comments currently: 0

Add your Comment

Related news

Latest News

Monday, April 14, 2014

8:23 am | Microsoft Vows to Release Xbox 360 Emulator for Xbox One. Microsoft Xbox One May Gain Compatibility with Xbox 360 Games

Tuesday, April 1, 2014

10:39 am | Microsoft Reveals Kinect for Windows v2 Hardware. Launch of New Kinect for Windows Approaches

Tuesday, March 25, 2014

1:57 pm | Facebook to Acquire Virtual Reality Pioneer, Oculus VR. Facebook Considers Virtual Reality as Next-Gen Social Platform

1:35 pm | Intel Acquires Maker of Wearable Computing Devices. Basis Science Becomes Fully-Owned Subsidiary of Intel

Monday, March 24, 2014

10:53 pm | Global UHD TV Shipments Total 1.6 Million Units in 2013 – Analysts. China Ahead of the Whole World with 4K TV Adoption

10:40 pm | Crytek to Adopt AMD Mantle Mantle API for CryEngine. Leading Game Developer Adopts AMD Mantle

9:08 pm | Microsoft Unleashes DirectX 12: One API for PCs, Mobile Gadgets and Xbox One. Microsoft Promises Increased Performance, New Features with DirectX 12

3:33 pm | PowerVR Wizard: Imagination Reveals World’s First Ray-Tracing GPU IP for Mobile Devices. Imagination Technologies Brings Ray-Tracing, Hybrid Rendering Modes to Smartphones and Tablets

2:00 pm | Nokia Now Expects to Close Deal with Microsoft in Q2. Sale of Nokia’s Division to Close Next Month