Michael Dell to Customers: We Are Going Back to The Roots, Unleashing Creativity and Confidence

Open Letter from Michael Dell to Customers

by Anton Shilov
09/12/2013 | 10:37 PM

Michael Dell, the founder and chief executive officer of Dell who is about to become a major co-owner of the company, has written an open letter to the company’s customers regarding approval of the plan to make Dell private by the shareholders. In his letter, Mr. Dell expresses gladness over the future and claims that the deal will bring the company back to its roots of creativity and entrepreneurial spirit amid the big technological revolution that is happening now.


To our customers,

Today, Dell shareholders voted to approve the transaction in which I, in partnership with Silver Lake, will acquire Dell and take the company private. The transaction is expected to close before the end of the third quarter of Dell’s FY2014, subject to the satisfaction of customary closing conditions, including regulatory approvals.

This is a great outcome for our customers and our company. I couldn’t be more excited about our future together.

We are going back to our roots, to the entrepreneurial spirit that made Dell one of the fastest growing, most successful companies in history. We’re unleashing the creativity and confidence that have always been the hallmarks of our culture. We plan to serve you, our customers, with a single-minded purpose and drive the innovations that will help power your dreams.

We stand on the cusp of the next technological revolution. The forces of cloud, big data, mobile and security are changing people’s relationship with technology, just as the PC did almost 30 years ago. Now it’s time to do what Dell does best—make these innovations simpler, more affordable and more accessible, putting more power into the hands of more people than ever before.

We’ve come a long way in reshaping Dell to help you thrive, grow and prosper in this new world. As a private company, we can move even faster toward our goal of becoming the industry’s leading provider of scalable, end-to-end solutions that deliver extraordinary value for you and your organizations.