News

Maxtor Corp. is reportedly boosting warranty of its hard disk drives intended for consumers from one year to three, following the similar move to stretch HDD warranty to five years from the rival Seagate Technology.

Indian web-site Channel Times reported citing sources at Maxtor Corp. that the hard disk drive and storage solutions manufacturer will extend warranty on entry-level HDDs. The company is likely to officially announce the decision by the first week of September, 2004.

Virtually all makers of hard disk drives have shrunk the warranty on HDDs intended to personal computers from three years to one since 2002. The majority of hard disks aimed at consumer PCs shipping today come with one year limited warranty, which does not satisfy some customers, who want to have more reliable storage for their data.

Manufacturers of storage devices cited the absence of necessity for three year warranties back in 2002 and 2003, claiming that potentially faulty hard disk drives would become malfunction throughout the first year of use. At the same time they said that shortened warranties are likely to reduce the support cost, which may have an effect on HDD pricing.

Three well-known companies – IBM, Quantum and Fujitsu – either sold or just suspended their HDD business in 2002. In the mid- and late-nineties a number of other companies, such as Conner, also either ceased to exist or shelved storage businesses.

Rapid technology development amid fierce competition in the field of storage are also among the most important factors that forced HDD makers to trim their warranty services earlier, it looks like with Seagate’s announcement the trend reverses and manufacturers of storage products for consumers will offer HDDs with longer support.

With two makers of HDDs extending warranty on their products other storage companies are likely to announce the same decisions.

Discussion

Comments currently: 5
Discussion started: 09/01/04 09:30:56 AM
Latest comment: 09/02/04 02:18:52 AM
Expand all threads | Collapse all threads

[1-3]

1. 
Does this mean that existing HDD bought before september that are still inside their one year warranty period will be 'upgraded' automatically to the new three year warranty?
[Posted by: Harle  | Date: 09/01/04 09:30:56 AM]

2. 
I guess what are the terms when the HDD fails in the third year.

Sorry, but 3 years is not enough. For me, Seagate's 5 year warranty is still the way to go.
[Posted by: Stratus  | Date: 09/01/04 02:29:45 PM]
+ expand thread (1 answer)

3. 
It really doesn't matter how many years after the first yr.

Think about this, does warranty bring back your data if the HDD fails?

You do know when companies give you a replacement HDD, they are not brand new, but refurbished drives?
[Posted by: 22  | Date: 09/01/04 04:39:00 PM]
+ expand thread (1 answer)

[1-3]

You must log in to add comments.

Forgot password? Registration

remember me



Related news

Latest News

Saturday, November 7, 2009

3:28 pm | Electronic Book Industry Set to Explode in 2010 – Analysts. E-Book Industry Set to Raise – MIC

1:31 pm | Intel Plans “Fast” Transition to Next-Generation Atom Platform. Intel to Reveal More Details About Pine Trail Platform on December 21

11:27 am | Prices of SSDs Will Get Closer to Hard Drives in Three to Five Years – Chief Executive of OCZ. SSDs Set to Become Much More Affordable in the Future

Friday, November 6, 2009

11:56 am | Microsoft Windows 7 Appears to Be More Popular in Retail than Vista Back in 2007. First Week Windows 7 Sales Surpass Sales of Windows Vista in First Week – Research Firm

9:30 am | Elpida and ProMOS Sign “Technology-for-Capacity” Pact. Elpida to Outsource Production of DRAM to ProMOS