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Crashes of hard disk drives prevail as the most common cause of data loss according to a recent global survey by Kroll Ontrack, the leading provider of data recovery and discovery products and services. While many consumers and businesses these days use solid state-drives and cloud services to keep their data, hard disk drives are still the most common storage technology.

An overwhelming 72% of those surveyed across North America, Europe and Asia Pacific noted that their most recent data loss came from a desktop or laptop hard drive, followed by SSD (15%) and RAID/virtual services (13%), showing that data loss impacts every type of storage from the consumer grade up to the enterprise level.

“While HDD shipments are on the decline according to IHS iSuppli, they are still expected to outpace SSD shipments three to one in 2014,” said Paul le Messurier, programme and operations manager at Kroll Ontrack. “There are simply more hard drives in circulation because they are cost effective and manufacturers have perfected their design and production. As a result, HDDs comprise the vast majority of the data recoveries we address.”

When asked about the cause of their most recent data loss, 66% (compared to 29% in 2010) of the 1066 surveyed, cited a hardware crash or failure, followed by 14% claiming human error (compared to 27% in 2010). Software failure ranked as the third most common cause of data loss with 6%.

Looking at individual response segments, laptop and PC crashes prevailed as the leading cause of data loss among both businesses (71%) and home users (72%) respectively and SSD device loss ranked second, accounting for 18% of data loss cases for home users and 10% for businesses.

“Storage media fails regardless of type; it is just a matter of when. This fact, coupled with the fact that HDDs are still the most prevalent drive is why HDD crashes have and continue to be the most common cause of data loss,” added Mr. Le Messurier. “To avoid such a failure, one should regularly defrag their computer, check its storage capacity, and run antivirus software as well as hard drive monitoring software. Beyond good health practices, businesses and home users should have working redundancies, such as a backup device or service in place, and continuity plan that is current and accessible in the event of a loss.”

Among businesses, 27% said their most recent loss disrupted a business process, such as prohibiting them or their company from actually providing a product or service to their customers. A further 15% admit to losing personal data from their business machine contrasted with 7% whom acknowledged losing business-related data from their home machine.

“As the data storage evolves, so do the numbers of places we store it,” said Todd Johnson, vice president of data recovery operations at Kroll Ontrack. “Therefore, it isn’t surprising that critical business data is at stake among both company-owned and personal devices. Since data is key to how we function in both worlds, accessibility is critical and that is where we come in. We’ve been helping companies and end users with accessing and recovering their data since 1985, and are committed to evolving our data recovery techniques to ensure we can recover from the latest storage technologies.”

Tags: HDD, Seagate, WD, Toshiba, Western Digital, Kroll Ontrack


Comments currently: 16
Discussion started: 06/20/14 12:25:17 PM
Latest comment: 07/23/16 09:22:32 AM
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"To avoid such a failure, one should regularly defrag their computer..."

Defrag prevents HDD failure?
3 0 [Posted by: bluvg  | Date: 06/20/14 12:25:17 PM]
- collapse thread

Yeah, that makes no sense. But one thing I can come up with: with continuous files recovery is easier.
0 0 [Posted by: sanity  | Date: 06/20/14 12:50:01 PM]

I bet the actual most common reason for data loss is user error. I've seen more people hit the delete button and empty the "trash" followed by "oops" then someone whining about their HDD / SDD dying.

Proper versioned backups would solve both hardware failure and user error.
0 0 [Posted by: 2bluesc  | Date: 06/20/14 01:39:19 PM]
- collapse thread

Backed up to other hard drives?
0 0 [Posted by: caring1  | Date: 06/23/14 05:09:21 AM]

"Failure of most common data storage device is leading cause to loss of data"
No kidding
I also hear dying is the leading cause of death.
And loss of the most popular form of transportation (car) is leading cause of not being able to get transportation.
Who could have imagined!

PS. defragging is the most useless advice i have ever heard for data protection
0 0 [Posted by: taltamir  | Date: 07/06/14 08:56:36 PM]


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