Seagate Follows WD with HDD Warranty Slash

Seagate Slashes HDD Warranties Across-the-Board

by Anton Shilov
12/19/2011 | 09:34 PM

Seagate Technology has notified its partners that following reduction of hard disk drives warranties by Western Digital, it would also reduce periods of certain warranties considerably. The company decided to slash hard drive warranties nearly across all product lines, including mission critical and consumer families.


"Effective December 31, 2011, Seagate will be changing its warranty policy from a 5 year to a 3 year warranty period for Nearline drives, 5 years to 1 year for certain Desktop and Notebook Bare Drives, 5 years to 3 years on Barracuda XT and Momentus XT, and from as much as 5 years to 2 years on Consumer Electronics," a notification by Seagate to partners published by The Register web-site reads.

Exact warranty periods will be as follows:

Seagate did not explain exact reasons for reducing warranty periods onto its hard disk drives. However, the firm implied that it wanted to streamline product development and reduce long-term reserves for warranty returns. Given that production volumes of HDDs are constrained currently due to flooding in Thailand, it is not surprising that the company is not interested in keeping hard drives in stock and is more inclined to sell them.

"To be more consistent with those commonly applied throughout the consumer electronics and technology industries. By aligning to current industry standards Seagate can continue to focus its investments on technology innovation and unique product features that drive value for our customers rather than holding long-term reserves for warranty returns," the statement by the storage giant reads.